Leading design firm IDEO published a guidebook on using human-centered design, the idea that design should feed from human feedback, emotion and empathy, in the nonprofit sector, which is available free in digital format or for around $20 in hardbound form: http://www.good.is/post/designing-collaboration-new-platform-helps-global-problem-solvers-share-stories?utm_campaign=daily_good2&utm_medium=email_daily_good2&utm_source=headline_link&utm_content=A%20New%20Tool%20from%20IDEO.org%20Lets%20Human-Cenetered%20Designers%20Share%20Stories